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Monday,
30 July 2001
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Things to do this morning. More this afternoon
or this evening...
I've been hacking on the Game Controllers chapter all day long, but
it's finally starting to take shape. Part of the problem is that none of
this stuff works the way it's supposed to, particularly USB. I remember
the first time I heard the phrase "Plug-'N-Play". I immediately
turned to my friend and said, "Prug-'N-Pray, more like." And
I've not seen much to change that opinion. Oh, PnP usually works pretty
well, but the promise of USB as a PnP interface has not been fulfilled.
USB is better than it was in the early days, but there are still way too
many conflicts and incompatibilities. I wish Intel and Microsoft had never
pushed USB. Instead, they should have pushed SCSI hard. The cost of
silicon always drops precipitously when high-volume production starts, and
I suspect SCSI would have been no exception. Granted, it's parallel rather
than serial, with all the cost disadvantages that implies, but at least
SCSI always works like it's supposed to.
The weather liars are now saying that we can expect clear skies from
18:00 on, so Barbara and I may head up to Bullington this evening and do a
little observing. Luna is up and big, so it'll wash out a lot of the deep
sky stuff, but I could look at Luna for years and not get bored. Thirty
years ago, I was foolish enough to hope that the landings were just the
first step and that there would likely be a Lunar Colony by now. I'd have
made it there somehow, too. Alas, that was not to be.
I think I'm going to become sporadic in my postings, just like
Pournelle and others. For three years or so, I've posted nearly every
morning, and usually about the same time. I did that to force myself to
write something every day, but I think there is no longer a need for that
as a motivator. I keep FrontPage up on my Roadrunner box, so it's easy
enough to publish at any time. So, from now on, I'll write and post
updates whenever I feel like doing so. That means I may go a day or two
without posting an update, particularly on weekends, but it also means I
may post two or three updates in a day.
It'll be interesting to see what effect, if any, this has on my web
access statistics. When I run mine and Pournelle's, I see that his hits
are more evenly distributed throughout the day, presumably because he
posts more or less at random so people check his site more frequently. My
own tend to peak around 10:00 to 11:00 local time, which is suspiciously
close to the typical 09:30 time that I used to post my updates. I'm
betting my traffic will jump by 25% to 50%, not that I really care one way
or the other. When I started out, I was lucky to get 100 page reads a day,
and felt that I was writing mostly for myself. That number gradually
climbed to where it generally sits now, which is something on the close
order of 2,000 page reads a day.
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Tuesday,
31 July 2001
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It was indeed mostly clear yesterday evening,
so we headed for Bullington about 20:00, arriving just as Bonnie
Richardson did. We got the scopes set up and then sat around and waited
for them to cool down and for darkness to arrive. As we waited, the clouds
moved in. By the time it was dark enough to see anything but the moon, we
had 9/10 cloud cover. And even Luna spent most of its time peeking through
a cloud. So we sat around talking until 23:00 and then drove home.
Our social life is very strange these days. We drive 25 miles one-way
to sit in the dark on a decaying concrete pad in the middle of a tobacco
field, chatting with friends. When the women need to use the bathroom,
they go behind the barn (literally). Oh, well. Tonight is supposed to be
clear.
Brian Bilbrey sends this
link with his comment that it for some reason made him think of me.
Read the brief remark and then scroll down to the picture, which appears
to show a new hi-tech weapons system being tested on an old F4 Phantom.
I've forwarded the link to Pournelle, who's probably known about it for
years...
Another nominee for the Darwin Awards. Emmit Scott, 60, of Roanoke
Rapids was growing marijuana in his back yard, apparently for pain relief.
Someone was coming into his yard at night and stealing his marijuana
plants. He told the guy to stop and threatened him with trouble otherwise.
The guy didn't stop, so Mr. Scott called the police to report the man for
stealing his marijuana plants. Mr. Scott was surprised when the police
arrested him for growing marijuana. In a statement, Mr. Scott said he
didn't think it was fair for the police to arrest him because he'd showed
them his marijuana plants voluntarily. Duh.
I got a call yesterday afternoon from a good friend of mine who's an IT
manager at a mid-sized local company. He wanted to talk about Linux, and
the direction the conversation took gives me concern for the future of
Linux in corporations. John announced that he needed to replace RedHat
Linux and asked which distribution I'd recommend. The core problem was
that Linux doesn't work properly with his Adaptec SCSI host adapter. John
contacted the guy that maintains the Adaptec SCSI drivers for Linux, and
that guy told him that there's a problem with the Linux kernel itself.
Apparently, the workaround, such as it is, is to use the multiprocessor
kernel. That apparently works, but provides pathetic performance.
At that point, I was confused. I asked John if the problem was with the
kernel itself and he said it was. I asked if the problem was in the 2.4
kernel, and he said it was. So at that point, I couldn't figure out what
the point was to changing from Red Hat to some other distribution. After
all, if it's a kernel problem, changing distributions isn't going to solve
anything. Well, it turns out that John's reason for wanting to change
distributions had nothing to do with the SCSI problem, except indirectly.
In trying to solve the problem, he'd attempted to run Red Hat's
automatic update, which downloads all files and patches that are more
recent than what is currently installed. He'd used that service a month or
so ago with no problem, but this time it informed him that he had to sign
up for a paid maintenance agreement in order to access the service. Red
Hat wanted $15 per month for that service, and John was irate. He allowed
that he'd be willing to pay $15 per year, but he thought $15 per month was
simply outrageous, given the low cost of buying the Red Hat distribution
itself. His exact words were, "That's like buying a car for $20,000
and then finding out that the maintenance contract costs $60,000 per
year."
Now, understand that John is used to spending money on software. His
company runs PeopleSoft with hundreds of users, so John is used to signing
off on purchase orders of a million dollars or more for software, and tens
to hundreds of thousands of dollars for consultants. His company runs UNIX
on heavy-iron HP servers, so he's used to signing off on maintenance
contracts that cost tens to hundreds of thousands. Nor is John a
pointy-haired manager. He's a techie, with a degree in computer science.
He's been running Linux at home for several years, and is as comfortable
in Linux as he is in Windows. He's forgotten more about configuring Cisco
routers and building internetworks than I'll ever learn. He's a competent
C programmer. If he wanted to take the time, I'm sure John has the skills
necessary to write his own Adaptec SCSI driver for Linux. If anyone should
be willing to support Open Source with his company's dollars, John is that
person.
And yet John was outraged because Red Hat wanted to charge him
$15/month for Linux updates. If John's attitude is representative--and the
financial performance of Linux companies makes me think it may be--this
can't be good news for Open Source in general and Linux in
particular.
I'm not having a good week. A mistake in PCHIAN, and now I somehow
misidentify an F-16 as an F-4. Thanks to Jon Barrett, who says:
It's an F-16. Among other things, they
weren't still making Phantoms (alas) in '84.
Phantoms Phorever!
Yeah, you're right. I didn't even look at the vertical
stabilizer, which would have given it away just by its shape, let alone
the "84" on there. I just saw that drooping tailplane behind the
guy and assumed it was a Phantom. I should have noticed the flaperon,
also. No wonder it makes Barbara nervous when I crank up the ZSU-23/4.
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Wednesday,
1 August 2001
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Okay, this is fascinating. I may have done the weather-liars a
disservice. In the past, I'd just looked up the weather on weather.com and
weatherunderground.com using our zip code (27106) on the assumption that
there wouldn't be any finer granularity in forecasts available. Who's
going to forecast weather for Pilot Mountain, which is after all only
about 20 miles NW of us as the crow flies? But just for the heck of it I
decided to try both. As of yesterday afternoon, here's what the Weather
Channel forecast for 27106 last night:
Tonight, Jul 31 |
|
|
|
|
|
|
|
|
|
|
|
Hour
by Hour Forecast more
details... |
|
3 PM |
|
6 PM |
|
9 PM |
|
12 AM |
|
3 AM |
|
6 AM |
|
81 °F |
|
78 °F |
|
73 °F |
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69 °F |
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67 °F |
|
68 °F |
|
And their forecast for 27041 (Pilot Mountain) last night:
Tonight, Jul 31 |
|
|
|
|
|
|
|
|
|
|
|
Hour
by Hour Forecast more
details... |
|
3 PM |
|
6 PM |
|
9 PM |
|
12 AM |
|
3 AM |
|
6 AM |
|
81 °F |
|
79 °F |
|
74 °F |
|
70 °F |
|
69 °F |
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68 °F |
|
Not even close.
We've noticed similar real disparities in weather several times. We'd
leave Winston-Salem with clear skies and half an hour later arrive in
Pilot Mountain with clouds moving in. We just assumed all this time that
the clouds were also moving in in Winston-Salem in our absence.
Apparently, that's not the case. Several times, we'd bag it up at Pilot
Mountain because the cloud cover was 9/10 or 10/10 and drive back to
Winston-Salem. When we arrived there, the cloud cover might be 2/10 or
3/10. We, of course, assumed that the skies had been clearing in WS during
our drive and that if we'd stuck it out at Pilot Mountain the skies would
have cleared up there as well.
I'm probably the last one to figure this out, but I'll post this just
in case anyone else was making the same wrong assumption I was. Not that
the weather can vary so dramatically in locations less than 20 miles
apart. I knew that already. But I was assuming that forecasts were
available only for larger towns, and that's obviously not the case. Now,
granted, the forecast is actually for Mt. Airy rather than Pilot Mountain,
but as anyone who's seen The Andy Griffith Show knows, Mayberry (Mt. Airy)
is just a stone's throw from Mount Pilot (Pilot Mountain).
Late yesterday afternoon, they changed the forecast to rain all
evening. We never got the rain, but it was indeed cloudy, so we stayed
indoors and read.
The Code Red worm, which generated all kinds of media hysteria about
the end of the world coming at 8:00 p.m., pretty much came to nothing. At
worst, some people noticed a minor slow-down in net access. Cod Red even
made the local newscast, which distributed some amazingly bad advice. They
were obviously confused about the difference between a server running IIS
and a desktop PC running Windows, so they probably scared a lot of people
unnecessarily.
Their advice on dealing with the worm was so bad it was laughable. They
suggested, get this, that if you found yourself infected with the Code Red
worm you could eradicate it by turning off your server to clear the worm
from memory and then turning your server back on again! Wow. Why didn't we
so-called experts think of that solution? As a result of that story, there
are probably a lot of people now who think that they can protect their
systems from viruses and worms simply by turning their computers off and
then back on periodically. There are probably also more than a few
sysadmins upset because users powered down servers that they had no
business touching.
Steve Gibson, as usual, was frothing at the mouth. He's pretty much
lost all credibility among knowledgeable security folks. His warnings
generally have a small kernel of truth surrounded by massive amounts of
hype. It's no wonder that few people take him seriously any more.
I mentioned not long ago that the music industry had started using a
MacroVision kludge to prevent people from ripping CDs. The Register reports
that this kludge has now been bypassed. I'm kind of surprised that it took
this long. Hmmm. I wonder if talking about this makes me liable to
prosecution under the DMCA.
As it's the first of the month, I ran web access reports this morning
for my sites and Pournelle's. I used to do them weekly, but that got to be
too much work for too little purpose. As I suspected, posting my updates
at less predictable times (and posting multiple updates during the day)
resulted in increased page reads. On a normal Monday, this site might get
something like 2,800 page reads. Monday 30 July it got nearly 4,000. On a
normal Tuesday, the site might average 2,300 page reads. Tuesday 31 July,
it got about 3,000. For the week, our sites combined (including
hardwareguys.com and Barbara's) did close to 30,000 page reads, which is
decent. For the year, we're averaging just under 4,000 page reads per day
for all sites combined, so traffic is increasing gradually.
Here are the TLDs that had 0.05% or more of the bytes transferred last
week for this site:
reqs: %bytes: domain
-----: ------: ------
65842: 50.55%: .com (Commercial)
47709: 20.28%: .net (Network)
32150: 15.90%: [unresolved numerical addresses]
2559: 1.84%: .uk (United Kingdom)
3748: 1.49%: .ca (Canada)
3051: 1.43%: .au (Australia)
3273: 1.38%: .edu (USA Educational)
767: 1.20%: .jp (Japan)
1975: 0.74%: .mil (USA Military)
552: 0.61%: .fr (France)
1656: 0.56%: .org (Non-Profit Making Organisations)
865: 0.42%: .nl (Netherlands)
961: 0.38%: .us (United States)
651: 0.31%: .nz (New Zealand)
469: 0.28%: .ch (Switzerland)
537: 0.24%: .gov (USA Government)
351: 0.23%: .de (Germany)
390: 0.22%: .be (Belgium)
650: 0.21%: .se (Sweden)
373: 0.19%: .dk (Denmark)
337: 0.15%: .it (Italy)
281: 0.14%: .pt (Portugal)
141: 0.13%: .fi (Finland)
236: 0.11%: .mx (Mexico)
66: 0.08%: .br (Brazil)
88: 0.07%: .es (Spain)
72: 0.05%: .ru (Russia)
130: 0.05%: .ie (Ireland)
There were 50 or so more TLDs with 0.04% or less of the traffic. Note
that "reqs" is requests, rather than page reads. When you call
up this page, the page itself is one request, the background image is a
second request, and so on, so a large number of requests translate into a
smaller number of page reads. I like to look at the domain report to see
where people are visiting from.
The visitor count is up somewhat, too, to around 5,000 for the week and
about 18,000 for the month on all our sites. Actually calling it
"visitor count" isn't an accurate representation, because what
my reporting software calls "Distinct hosts served" is
determined by IP address. So if you have dial-up access and drop your
connection and reconnect five times during the day and visit this site
during each session, that might count as five distinct hosts (assuming you
received a different IP address for each connection). Conversely, if you
have broadband and have the same IP address all month long, you could
visit this site ten times a day every day during the month, and you'd
still show up as only one distinct host.
Pournelle smoked me, as usual, with about 67,000 page reads for the
week, or nearly 10,000 a day.
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Thursday,
2 August 2001
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I'm still getting copies of SirCam--three more
overnight--but I got something new in my inbox overnight as well. A copy
of SirCam that had no attachment. It had the normal text, but file
attached to it. Reminds me of the dreaded Linux email virus, "After
you read this message, please send copies of it to all your friends and
delete some of your own files."
What's interesting about SirCam is that I've yet to get a copy of it
from anyone whose name I recognized. I've gotten many copies from Asia,
several from France, a few from South America, and onesies and twosies
from Arab countries, India, and Australia. Not a one of them came from
anyone I knew. And I'm getting multiple copies from several people. One
guy in France has sent me six copies of it in the last three days. As I
recall, each had a different attachment. Oh, well. They all go into the
bit bucket.
As others have said, SirCam and future viruses/worms like it have the
potential to distribute confidential information randomly (or not so
randomly) across the Internet. I think if my company dealt in confidential
information (and what company doesn't?) I'd be inclined to establish a
policy that all documents and spreadsheets were to be secured by password.
Word and Excel may not have the strongest encryption available, but
assuming a password of reasonable length is used they're secure against
anything but industrial strength encryption crackers. There are a lot of
Word and Excel password crackers available on the Internet, but as far as
I know all of them depend on brute-force decryption, which means that if
you use a non-dictionary password of at least seven or eight characters
you should be safe.
Expect Pentium 4 motherboards to be in relatively short supply for the
next few months. Intel has ramped up Pentium 4 production much faster than
expected. That, combined with the precipitous Pentium III ramp-down
recently announced, has left third-party motherboard and component makers
holding the bag. No one can get enough components to meet the expected
demand for Pentium 4 motherboards as we approach the fall selling season.
That means that Pentium III motherboards are likely to become a drug on
the market. That might not be a problem, except that Intel has set the
price for their new Tualatin-core Pentium III processors very high to
prevent the Tualatin from cannibalizing Pentium 4 sales. The mass market
PC OEMs want the higher clock speeds of the Tualatin, but no one is going
to be willing to pay the high premium the 1.2 GHz Tualatin will sell for
relative to a 1.5 GHz or higher Pentium 4. Which is exactly what Intel
planned to encourage Pentium 4 sales.
Eventually, of course, the Tualatin will be used in the Celeron and the
Pentium III will fade away except in the mobile market, where there's no
prospect of a mobile Pentium 4 for quite some time. Smart buyers over the
next few months will take advantage of low Pentium III motherboard prices.
With PC133 SDRAM selling for $0.25 per megabyte and Coppermine-core
Pentium IIIs selling at reasonable prices, it's possible to put together a
competent system for an incredibly low price, even if you stick to all
Intel-branded components. I'd recommend that unless you have good reason
to want a Pentium 4, you stick with the Pentium III and SDRAM for now. A
Pentium 4 with RDRAM is an expensive solution, and using SDR-SDRAM with a
Pentium 4 with SDR-SDRAM simply chokes it for memory bandwidth. The
Pentium 4 will begin to make more sense once Intel releases their
DDR-SDRAM chipset.
I just got a press release saying that Fujitsu will depart the desktop
hard drive market later this year, leaving only IBM, Maxtor, Samsung,
Seagate, and Western Digital as suppliers of desktop hard drives. I wasn't
surprised at Maxtor's acquisition of Quantum, but I didn't expect Fujitsu
to be the next chip to fall. I think we can expect continuing
consolidation in this sector. By this time next year, we'll probably be
down to three--IBM, Maxtor, and Seagate.
Well, my advice remains the same. Buy Seagate and Maxtor hard drives.
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Friday,
3 August 2001
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Hmm. Nothing much to write about this morning.
I have a bunch of chapters in progress and should have several posted on
the subscribers-only page soon, possibly the first of next week.
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Saturday,
4 August 2001
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A month or so ago, Seagate announced the
Barracuda ATA IV drive, but I somehow missed that announcement. My contact
at Seagate emailed me last night to tell me about the IV and to say that
he was sending me one. From the press
release, it sounds like the drive to buy. It stores 40 GB per platter,
and will be sold in 20, 40, 60, and 80 GB versions. The internal transfer
rate is nearly 70 MB/s, which means that it's the first drive that will
actually show a real performance benefit from using the ATA/100 interface.
According to Seagate, the drive is fast enough to stream eight DVD movies
simultaneously without dropping a frame. By that, I presume they mean the
drive can stream eight discrete DVD files rather than one interleaved
file. That's one fast drive.
Just as important for some applications is that it's a very quiet
drive. The 20 GB and 40 GB single-platter models generate only 20 dB at
idle and 24 dB when seeking, which is inaudible. The dual-platter models
presumably generate somewhat more noise, but the level is not specified.
Even so, I'm sure the dual-platter units will also be extremely quiet
drives. Along with the power supply and cooling fans, the hard drive is
the major source of noise in a PC. Using a PC Power & Cooling Silencer
power supply and a Seagate Barracuda ATA IV drive, it should be possible
to build a high-performance PC that is inaudible (or nearly so) while
running. For some applications, that may be important.
I just noticed an interesting editorial over on Storage
Review. Scroll down to the 20 July entry titled On Pop-ups and
Alternative Advertising. There'll you'll find that Storage Review's ad
revenues as of 5/19/01 were down by 90% from 1/1/2001. A drop to 10 cents
on the dollar in less than six months. They're now making barely enough to
continue running their servers, with almost nothing left over to pay the
people that generate the content. No wonder ad-supported tech sites have
been dropping like flies. Many of those that remain, like AnandTech,
are pale shadows of their former selves. No doubt even big-name sites like
BYTE are also suffering. It all comes
down to a simple fact that I first stated years ago. Advertising doesn't
work and can't work on the Internet, and sites that depend on ad revenue
are doomed to fail. It's simply not a sustainable business model.
Ironically, the editorial praises the "free Internet" but
complains about "those who use software to suppress advertising
and to protect their God-given right to get something for nothing."
People who own ad-supported web sites often argue that using ad-blocking
software is somehow the moral equivalent of theft. It's not, of course,
any more than taping a movie and zapping the commercials is theft. People
are free to pick and choose what they want to look at, and are under no
obligation to view your presentation as a whole. Pop-ups, pop-unders, and
similar obnoxious ad methods are simply the last gasp of Internet
advertising. They're actually counterproductive in that the increasing use
of intrusive ads simply encourages more people to install ad-blocking
software.
Such software has gone from being a niche product, like Internet
JunkBuster, used only by knowledgeable computer folks to mainstream
products, like Norton Internet Security, which is installed and used by
ordinary people. I belong to several non-computer mailing lists that are
frequented by ordinary people interested in things like astronomy and
mystery fiction. For them, computers are just a tool, and not something
they think a lot about. A year or so ago, there weren't any references on
those lists to ad-blocking software. Nowadays, there are frequent threads
about ad-blocking software, including free stuff like WebWasher. If
everyone isn't already running ad-blocking software, they soon will be.
Instead of railing about ad-blocking software and accepting ever more
intrusive ads, the owners of this site need to recognize that Internet
advertising is dead and convert their site to a sustainable revenue model,
which is to say subscriptions. The ad-supported mindset, left over from
the days when banner advertisers paid per impression, is that readers are
an unmixed blessing. In those days, page reads translated directly to
revenue. That hasn't been the case for a long time, though. Advertisers
got smart. They realized early that impressions didn't count for much.
What really counted was click-throughs. But nowadays click-through rates
have plummeted to ridiculously low levels. Most sites would be delighted
to have a 0.5% click-through rate, and 0.1% rates are probably closer to
the norm. That means you may have to serve 1,000 page reads or more to get
one click-through, and serving those 1,000 page reads costs serious money.
So visitors who read your pages without clicking on an ad cost you money,
whether or not they're using ad-blocking software. Running a high-volume
site with a very small click-through rate is a fast way to lose your
shirt. All those readers generate higher costs, but not the higher
revenues needed to support the volume.
The owners of the site obviously recognize already that having many
readers per se doesn't guarantee adequate revenues. What they need
to understand is that there's no way to fix that. The mechanism itself is
unsustainable. And in fact their niche may be too small to be viable on a
subscription basis as well. But instituting a subscription model is their
best hope. They'll have to be careful about pricing. Something in the
$25/year range is reasonable for a site one visits daily. But I don't
think Storage Review is that kind of site. I visit it once a month or so,
and I suspect that's closer to the average. I think they're likely to find
that most of their frequent visitors are of the free-loading sort. They
visit daily to cruise the forums and so on, but are unlikely to be willing
to pay a $25/year subscription to do that. The people most likely to be
willing to pay a $25/year subscription are the folks who visit them once a
month or whatever, looking for information to help them make good buying
decisions. But there are relatively few of those.
In order to maximize revenue, Storage Review should probably charge
something like $5/year. At that level, essentially 100% of the serious
information seekers will subscribe, and perhaps 10% or more of the casual
visitors. If they tried charging $25/year, they'd probably get 50% of the
serious information seekers and perhaps only 0.1% of the casual users. I
don't know what numbers Storage Review generates, although their
Advertising page claims 3,000,000 visitors per month. I think they're
talking about page reads or even requests rather than actual visitors, but
even so that's substantial traffic. With that number of users, a properly
solicited $5 annual subscription should generate more revenue than they're
generating now from ads. Not to mention giving them added credibility.
Consumer Reports has recognized since its inception that one can't accept
ad revenue and remain unbiased. The same is true for sites like Storage
Review. They'd be doing themselves and their readers a service by
instituting a subscription plan.
And speaking of subscribing, if you're a regular reader and you haven't
yet subscribed, why not? Click here
for instructions about how to subscribe.
The UMAX 3400U scanner continues to function flawlessly. The scan
quality is not as good as that provided by the HP 6200C (when I could get
it working), but it's more than good enough for what I need to scan, and
better than I expected from a $70 scanner. The scanning software has a
hokey interface, but it does the job. If you need a cheap scanner to use
under Windows 98, you could do a lot worse than the UMAX 3400U.
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Sunday,
5 August 2001
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Boy, talk about a rip-off. Dell and Gateway
obviously hope their customers don't know the price of memory.
I was just over on the Dell site
configuring an example system. The basic configuration came with 128 MB,
which is ridiculously little with the current price of memory. Dell offers
upgrades to 256 MB or 512 MB, but their prices are outrageous. Upgrading
the standard 128 MB to 256 MB costs $110. Upgrading the standard 128 MB to
512 MB costs $310. I checked the Gateway
site to see what they were charging for memory upgrades. Gateway was
only a bit better, at $100 for the 128 MB to 256 MB upgrade and $300 for
the 128 MB to 512 MB upgrade.
So I checked the Crucial web site, where I found that a 128 MB DIMM was
going for about $22, a 256 MB DIMM for about $40, and a 512 MB DIMM for
about $99. That means it should cost about $18 rather than $100/$110 to
upgrade from 128 MB to 256 MB, or about $77 rather than $300/$310 to
upgrade from 128 MB to 512 MB. Actually, less than that for the 512 MB
upgrade, because Dell or Gateway would certainly install two $40 256 MB
DIMMs in preference to one $99 512 MB DIMM.
It's appears Dell and Gateway hope to make large profits by selling
memory upgrades, and I wouldn't be surprised if their salespeople are
pushing those upgrades. But charging people four or five times what
something is worth is a good way to lose customers. Certainly those who
learn the real cost of memory before they order, but even more so those
who learn it after they've ordered. If you'd paid Dell or Gateway $300 for
a memory upgrade only to learn that it should have cost you $60, would you
ever buy a system from them again?
The Romans had advice for this situation. Caveat Emptor.
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