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Daynotes
Journal
Week of 2/8/99
Friday, July 05, 2002 08:08
A (mostly) daily
journal of the trials, tribulations, and random observations of Robert
Bruce Thompson, a writer of computer books. |
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Monday,
February 8, 1999
I spent most of yesterday cleaning house, doing laundry, and working on
the web site. For only three adults living in the house, we generate a lot
of laundry. Yesterday, it was six loads: white, colored, a load for my
mother, a load of towels, a load of blankets, and a load of rugs. This in
the largest size washer available to consumers.
* * * * *
And I also spent some time messing around with my ATX
test-bed system. I'd loaded the 1999 edition of the PC Magazine
benchmark on it, and was playing around running them under various
configurations. Before it runs, the benchmark program checks the system to
locate problems that would prevent the benchmarks from being accurate. The
only show-stopper was that the Taskbar had the "Always on top"
property set, which for some reason ZDBench takes strong exception to. It
was easy enough to turn that off.
But it also found a non-fatal problem. The program Pstores.exe
was running. I'd actually noticed that program running in the past when
I'd run Task Manager and looked at the Processes tab, and wondered what
exactly it was. I think I had some vague idea that it had something to do
with Outlook 98. But OL98 wasn't running on this machine. I was pretty
sure that Pstores.exe wasn't there when I'd first installed
Windows NT 4. so it must have been installed when I applied the SP4 patch.
But I wasn't sure about that. I thought perhaps it had something to do
with the fact that I had installed a 10 GB hard disk in this machine that
perhaps required some kind of special support. So, I set off in search of
information about what Pstores.exe was and what it did.
I checked TechNet and the MS web site. I found a few hits, but nothing
useful. The one helpful piece of information I did find was that it was
associated with the Protected Storage service. I fired up Control Panel -
Services and, sure enough, there was a service named Protected Storage
running. I could have simply stopped that service, but stopping a service
that I don't know the purpose of seemed like a bad idea. So I searched
some more, this time for "protected storage." This time, I found
enough hits to learn that Protected Storage is installed when one installs
Internet Explorer 4. I still don't know what Protected Storage does, but I
wasn't planning to use IE4 on this test bed machine anyway, so it seemed
safe to stop the Protected Storage service. I did so, and the machine
continues to run with no apparent bad effects.
* * * * *
And my friend Paul Robichaux posted this message to the Computer Book
Publishing mailing list:
From the New
York Times:
"The E-commerce
pioneer<?color><?param 0000,0000,FFFF>
Amazon.com<?/color> strives for a clean look for its online
bookstore. That is why executives consider it unnecessary to clutter its
World Wide Web pages and pithy book recommendations with notices that
publishers are starting to pay to have titles featured as "New and
Notable" or "Destined for Greatness."
<?/fontfamily>
The rapidly growing company began
charging publishers modest fees last summer in a limited experiment. But
this year, Amazon increased the offerings to publishers so that now
$10,000 is the price tag for a premium package for a newly released
computer book -- consideration that includes the top slot on the
computer home page, an author profile or interview and "complete
Amazon.com editorial review treatment."
So, raise your hand if you knew this already-- I sure didn't.
If this is true, and I have no reason to believe otherwise, this is a
complete abuse of trust on Amazon's part. It brings to mind the
"Playola" scandal in radio back in the fifties, when record
companies paid disk jockeys to feature their products. It seems to me that
any reputable person or company takes great pains to make clear the
distinction between editorial content and paid advertising.
You may be sure that I'll continue to follow this thread. If it turns
out that Amazon is behaving this way, I'll remove all links to Amazon from
my site and stop buying books from Amazon.
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Tuesday,
February 9, 1999
Well, it appears that the reports about Amazon soliciting payment from
publishers for featured treatment are true. Reuters published a report
last night that confirms it. Amazon admits to doing this, but says there's
nothing wrong with what they're doing. I disagree, and many people feel
the same. Accepting payment for prominent placement is one thing. Coke and
Pepsi pay big bucks for those displays at the ends of supermarket aisles.
But accepting payment to feature a book as "Destined for
Greatness" or "What We're Reading" crosses the line by
implying an unbiased judgement where in fact that judgement has been
bought and paid for. Visitors to Amazon's web site might reasonably expect
editorial and advertising material to be kept strictly separate. That's
obviously not the case here, although it won't be obvious to casual
visitors, so anyone who gives any weight whatsoever to Amazon's
recommendations does so at his own risk.
I will no longer be inserting links to Amazon for any books I
recommend. They pay me a small percentage of the purchase price for books
that my readers buy by clicking on one of my links, but I've always been
completely up-front about that. I will no longer provide such links, and I
will remove existing ones as I come across them on my pages. What I'll
probably do is sign up for one of the associates programs offered by
Barnes & Noble, Computer Literacy, or one of Amazon's other
competitors.
* * * * *
I see in the morning paper that FreePC
is giving away very low-end
Compaq PCs to people who are willing to provide their personal
information and look at a constant barrage of ads. And I mean constant.
Ads run the whole time the PC is powered on, whether you're on-line or
not. Half of the supplied 4 GB drive is allocated to local ad storage. The
box runs 1024X768 video (on a 15" monitor, yet), of which an 800X600
window is available for use. The remainder is used as a frame that
constantly displays ads.
Free-PC plans to ship their first 10,000 computers in Q2/99, and have
announced that they may ship as many as 1,000,000 units. Actually, looking
over their page I see that they aren't really giving away the PCs, they're
lending them for two years. Their FAQ
page says that "Free-PC was founded in 1998 by Bill Gross to
provide the power of personal computing to those who might not otherwise
be able to have access to computers and the Internet." Yeah,
right. I don't think many poor people are going to end up with one of
these units. The FAQ goes on to say, "The first 10,000 customers
will be selected from among those with the highest match to the variables
of interest to our initial advertisers." I don't imagine
there'll be many poor people in that group. Just rich ones stupid enough
to take this cheese in exchange for sticking their heads into another
marketing trap.
I wonder how many people will get one of these things and turn around
immediately and format the hard drive. Quite a few, I imagine.
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Wednesday,
February 10, 1999
The Amazon brouhaha appears to be over. Amazon, while still saying they
had been doing nothing wrong, agreed to stop doing it. Or at least they
announced that, starting March 1st they will label all material for which
publishers have paid for placement. The following is the text of a form
letter that Amazon began mailing yesterday to people who emailed them to
comment about the situation:
Thank you for writing to Amazon.com with
your comments.
Please be assured that our recommendations
are not for sale. We take our customers' trust very seriously, and our
editors stand behind every one of our recommendations.
However, we realize that there has been some
confusion over Amazon.com's co-op policies. Here's what we're doing to
address those concerns:
- By March 1, 1999, our site will list every
co-op placement in a way that's easy for customers to identify them.
- We've strengthened our returns policy to
reflect our confidence in the quality of our editorial recommendations.
If you buy a book on our say-so, and you're disappointed in it, you can
return it, whatever its condition. Even if you thought the book was so
bad you ripped the pages out, just return the pieces to us for a full
refund.
That said, we're proud of our editorial
recommendations. They're honest and informed. Our editorial staff--the
largest of any online store--combs through thousands of titles each
week, looking for the best books to feature in our store. We only
feature books we think our customers want to know about, and we only
endorse books we love. As always, customers are free to disagree with us
about how good a title is, through customer reviews.
We do accept publisher cooperative marketing
funds, commonly called co-op. Most book stores do, everyone from cozy
neighborhood bookshops to giant megastores. What do publishers buy with
co-op funds at Amazon.com? Our promise of when and where we'll feature a
particular title. But if a book doesn't meet our standards, we won't
feature it for any price. Period. Our editors regularly reject titles
that don't make the grade.
Why do we accept these funds in the first
place? Co-op helps us keep costs low and our discounts to customers
high. We want to offer you the best titles at the best possible
prices--and that's what we'll continue to do.
Please let us know if you have any further
questions or concerns. Thanks for writing, and thanks for caring so much
about our store.
* * * * *
The following from Scott Kitterman [kitterma@erols.com].
Scott also included the text found at that URL, which I've removed here
for brevity:
Before you go and delete all your Amazon.com
links.... I think this is a satisfactory conclusion. As long as I can
tell what's paid for and what's not, I'm happy.
http://www.wired.com/news/news/business/story/17826.html
I agree that it's a satisfactory conclusion, and I will not
remove my links. Frankly, I'm glad they did the right thing. I've been
buying from Amazon.com almost since they opened, and I've never had a bad
experience with them. I'm going to consider this a momentary aberration.
I've had numerous messages from people who tell me I'm
naive, and that what Amazon was doing was no different than Coke and Pepsi
paying big bucks to supermarkets for those displays at the end of aisles.
Well, I'm not naive. I've known about such end-cap payments at least since
we did cases about them in business school fifteen years ago.
But there's a big difference between this and what Amazon
was doing. What they were doing was the equivalent of a supermarket
accepting payments from Coke, putting up the end cap, and then adding a
big sign over it that said, "We put this display here because we
honestly believe that Coke is better than Pepsi."
At any rate, the problem appears to have gone away, or at
least gone back into its hole until later...
* * * * *
This from Bo Leuf Bo Leuf [bleuf@algonet.se]:
Apropos...
>>> I see in the morning paper
that FreePC is giving away very low-end Compaq PCs to people who are
willing to provide their personal information and look at a constant
barrage of ads.<<<
I've seen a bit of this going around in
different contexts. Free email or files with ads inserted. Free ISP
service with ad push or interleaved ad pages during browsing. Etc.
Several municipalities here have gone this latter route to provide
general ISP access to all inhabitants (those with phones, but that's
practically a given in this country). Municipality pays undisclosed
amount to ISP contractor, advertisers another undisclosed amount. (Such
is the deep committment to social equality shown by local-level social
democrat rule in quasi-socialist Sweden <irony>.)
Close to the same "free PC"
approach (actually subsidised, because I gather there was in fact a cash
payment involved too, albeit low comapred to the cost of an add-free PC)
was recently noted at a couple of public schools in Sweden, where the
pupils received "upgraded" computer rooms stocked with what
seems like virtually the same type of machine as you describe. I saw the
screens on local tv news when the "new" computer rooms were
featured in a short clip. I have also heard of some
"cybercafes" equipped with the same ad-frame reduced screens.
>>>Ads run the whole time the
PC is powered on, whether you're on-line or not. Half of the supplied 4
GB drive is allocated to local ad storage. The box runs 1024X768 video
(on a 15" monitor, yet), of which an 800X600 window is available
for use. The remainder is used as a frame that constantly displays
ads.<<<
You also comment:
>>> I wonder how many people
will get one of these things and turn around immediately and format the
hard drive. Quite a few, I imagine.<<<
I don't know about that. The report I read
was a bit unclear, but suggested that there was some kind of
software-hardware linkage so that the box wouldn't run properly unless
the ad software was constantly feeding some kind of "unlock"
signal. (OTOH, placing the boxes in a school pretty much guarantees that
a lot of talented young people will be attempting to hack this...)
Still, it would keep your average user from removing the advertising,
and I'm pretty sure there would be some kind of legal clause that ties
any tampering with ad presentation to repossession and damages.
Bottom line: WYAIWYG (What You Accept Is
What You Get)
I'm not surprised that this phenomenon is ubiquitous.
Advertising resembles weeds. We had something similar in our schools
starting several years ago. I can't remember the name of the company, but
they provided "free" televisions and VCRs to school classrooms,
with the understanding that all students would be forced to watch a 15
minute (or whatever) program each day, which was laden with ads sold by
the company that provided the "free" equipment. There was quite
a firestorm at the time. Many parents believed, as I do, that this was an
abuse of the mandatory school attendance laws. To force children to attend
school is one thing. To then force them to watch commercial messages is
quite another.
As far as formatting the hard drives, come now. I can't
imagine that there's anything to prevent someone from booting a floppy and
running fdisk. I'm sure you're correct that there will be contractual
terms forbidding it, but how is the company to tell the difference between
someone who's formatted their hard disk and someone who simply doesn't
ever log in to the bundled Internet service? I do hope a lot of people do
that, that the advertisers eventually find out about it and demand their
money back from Free-PC, and that Free-PC goes bankrupt. It's not like we
need any new ad delivery mechanisms. We're drowning in ads now.
* * * * *
This from John Bartley, PC Sys Admin [usbcpdx@teleport.com],
sent both to me and Jerry Pournelle:
Here's a newsgroup posting I wrote on NTFS
defragmentation software, which adds other defrag software beyond what
you know of.
<TRUFAN GUSH>Jerry, glad the Green
Ripper passed you over on your way back from Comdex. You and Roberta are
too neat to see depart. </trufan gush>
Re: Which one is better? Diskeeper vs Norton
Speed disk
Author: jbartley <then
jbartley@teleport.com, now jb3@canada.com>
Date: 1999/02/03
Forum: comp.os.ms-windows.nt.admin.misc
I conducted a review and presented it to my
local NT user Group (http://www.ntique.org),
comparing CPU utilization vs. time-to-complete on multiple fragmented
images on NTFS partitions restored by cloning on EIDE, UDMA and SCSI-2
drives.
Testing platforms were Intel Advanced/AS
('Atlantis') mobo, p133, 32MB, 256k L2, WDAC 22100 FIC VA-503+1.2,
K6-2/300, 128MB, 1MB L2, Maxtor 90750d6 7.5GB Tyan Tsunami, p2-400,
256MB RAM, AHA-2940, Quantum Viking II 4.5GB
Golden Bow's product was very nice, and the
best documented; worth downloading just for the information on NTFS.
The O&O Software (http://www.oo-software.com)
was neck-and-neck with Diskkeeper's full product; both faster than
Golden Bow's for less CPU utilization. The amazing price differential
swayed us to O&O.
Since then, 80 PCs and one server, all with
NT4 Build 1381 spack 3, running weekly with NO hassle. O&O also has
an improved NT disk cache which I subsequently tested and thought a
significant improvement (but we're spending money now to replace non-Y2K
complaint hardware, so no $$ to put it into widespread service).
A well-trusted member of our NT User Group
reported that Diskkeeper munged a server disk for her.. and she got the
mechanic's shrug from Executive Software TS, coupled with 'why don't you
send us the disk' (for an indefinite period with no cross-shipped
replacement loaner) 'so we can look at it'. That underthrills me &
her both.
Also, Raxco's product and Norton's Speed
Disk were also rans. Views expressed are my own and not those of a large
national government with offices in all 50 states and the District of
Confusion.
Thanks. I'll contact O&O about getting an eval copy. As
far as Diskeeper munging a disk, I suspect your colleague may have used
the Directory Consolidation feature, which can indeed trash data per the
discussions over the last couple weeks on this site. But that problem is
due to a bug in NT rather than in Diskeeper. I've used Diskeeper for years
and never had a problem with it. In fact, I ran it on an SP4 machine with
Directory Consolidation enabled and still didn't lose any data. I've used
three of the four products you mention, and my strong personal preference
is still for Diskeeper. But I'll check out the O&O product.
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Thursday,
February 11, 1999
Well, there's bizarre news this morning. Ron Barker, the local sheriff,
has been criticized for years for his hiring and firing policies. He's
hired his own relatives--including his son and grandson--a lot of his
friends, and a lot of his friends' relatives. If the news stories are to
be believed, the Forsyth County Sheriff Department under Ron Barker is one
of the most nepotistic fiefdoms ever seen around here. Ron Barker's son,
Brian, was hired and promoted quickly, his main qualification apparently
being who his father was.
Brian Barker, although more than 30 years old, still lives with his
parents. About ten years ago, the newspapers reported that he'd barricaded
himself inside the Barker home with an AR-15 assault rifle, taken his
father hostage, and struck him. The SWAT team surrounded the house and
waited it out, although Brian Barker did fire a shot. Ron Barker later
claimed that (a) there was no hostage situation, (b) they hadn't known the
SWAT team was out there, (c) that the rifle had gone off by accident, and
(d) that the cut on his head came from a fall rather than from his son
hitting him. A lot of people at the time thought that sounded fishy. A lot
more wondered how after that incident Brian Barker could be accepted as a
sworn officer.
Earlier this week, the newspaper reported that Brian Barker had made a
routine traffic stop and had been shot by the people in the car. Although
he was given only a 50/50 chance to survive, Brian Barker was able to talk
to police officers, and reported that the occupants of the car had been
Hispanic men. Naturally, a major manhunt has been going on since then.
This morning, the paper reports that it appears that there was no traffic
stop, no Hispanic men, and that Brian Barker appears to have shot himself.
Hispanic spokespeople are outraged, although I find it hard to
understand why. They've equated this situation to the Susan Smith thing
several years ago, when she drove her car into a lake, drowned her
children, and blamed a non-existent black man for the murder. Being upset
with Brian Barker is certainly understandable. The Hispanic spokespeople
ask why he had to accuse Hispanics rather than some other group, and in
that they have a point. That may indeed say something about Brian Barker's
prejudices, although it may also mean nothing. He did, after all, have to
make up some kind of description, and that may simply be the first one he
hit upon or the one he believed would be most credible given the
circumstances.
But being upset with the police for investigating on the basis of the
information they had available is surely unreasonable. If Brian Barker had
reported that he'd been shot by black or white or Asian men, the police
would have been looking for people who met that description. To claim that
there is some sort of bias against Hispanics in the police department on
the basis of this investigation is ridiculous. They did, after all,
discover that Brian Barker had shot himself. If they were looking for
someone to lynch that would not have happened.
* * * * *
My agent, David L. Rogelberg [davidlr@studiob.com]
of StudioB posted the
following message to the Computer Book Publishing mailing list yesterday.
I think it's pretty important, because he touches on a very real concern
among authors in general and computer book authors in particular. The
industry is consolidating into a few large publishers and a few large
bookstore chains. This consolidation worries a lot of us because it will
almost inevitably lead to fewer choices for readers. The interview David
mentions early in the message refers to his appearance on a radio talk
show Tuesday evening. He had never been interviewed on radio before, and
so solicited advice from other members of the list who had some experience
with doing radio interviews. Bruce Epstein is a list member who is
notorious for his sharp wit and the pointed observations he makes about
just about anything:
First, I want to thank everyone for
providing such great advice. I can't tell you how much I appreciate it.
We're going to write the advice up in one article because I'm quite
certain everyone who goes on radio will benefit from it.
While I was a little nervous, the interview
went pretty well. I took a position, tried to make a few key points, and
attempted to talk in sound bytes. I didn't mention the show because I
was petrified that Bruce Epstein might call in. It was Online-Tonight
with David Lawrence. I'm not sure if I made my points quite as well as I
would have liked, but they're sending me the tape so I'll know soon
enough. I'm sure it'll be interesting listening to myself sound like a
fool in front of 3.5M people.
For what it's worth, I think Amazon made a
big mistake. While I don't think they did anything evil, they did breach
a trust with their customers. Amazon has been built on good will.
They're the first store to make authors and readers a big part of the
community. By allowing their editorial content to be confused with
advertising, they're not paying their customers and authors the respect
they deserve. In short, they've sold out.
Authors love Amazon because they give books
a level playing field. Good books are recognized, and the bad books are
criticized. At its heart, Amazon is a community of book lovers, and it's
Amazon's job to support that community, not influence it in a way that
is inconsistent with the reasons people are part of the community.
It's amazing how many publishers have cited
Amazon as a reason for their success in selling some of the more obscure
titles and backlist. Amazon has had an impact in making the industry
better. They're leaders in this respect. Given how flat the overall
publishing business is, I think we should be very thankful of their
efforts to expand the market for readers rather than cannibalize their
competition. I've heard from more than one source that Amazon sells more
computer books than B&N.
I fully understand, having been a Publisher
for Macmillan years ago, just how much is for sale at brick and mortar
stores. And yes, the practice of selling real estate in bookstores and
supermarkets has been going on a very long time. Just because it's done
doesn't mean it's right, and it doesn't mean it's the best business
practice.
A bookseller's job is to make sure the right
book gets into the right hands, and that's why they're getting 50% of
the cover price. Accepting co-op in exchange for fooling customers into
thinking that a book is more important than it really is isn't customer
service, it's customer deception. It doesn't sell more books, it just
makes better margins for the booksellers. Booksellers could get even
bigger margins if they spent the dollars working on selling more books
to the right people.
Just because something is common practice,
doesn't mean it's right. It also doesn't mean that this practice is
improving our industry. We must hold Amazon to a higher standard because
much of their growth depends on working with the book community as
partners. In my view, they're our one big hope to truly expand the
market for books. I sure hope they don't blow it and become nothing more
than a bigger, meaner Goliath.
We need to watch them carefully, and help
guide them to do the right thing. And if they don't, we need to support
online retailers that do respect the communities they serve.
* * * * *
This followup from John E. Bartley, III ]John_Bartley@orb.uscourts.gov]
concerning his report of lost data when running Diskeeper:
Spoke to her - and, no, she did not use Directory Consolidation. A
very sensible woman and professional; we served together on the board of
www.ntique.org, the local NT admin's group.
Hmm. That's the first time I've ever heard of Diskeeper
damaging data, other than the recent reports of problems running chkdsk
during Directory Consolidation. My own experience, and those of readers
I've heard from, seems to indicate that Diskeeper is a rock-solid product.
In the absence of more reports similar to yours, I'm going to keep
recommending Diskeeper. But I would like to hear about it if anyone else
has experienced data loss or corruption that is certainly attributable to
running Diskeeper. I'm sure that ExecSoft Tech Support would also like to
hear about them.
* * * * *
This from Michael A. Boyle [mboyle@toltbbs.com]
regarding the Free-PC issue:
The way I read it, you have to use the pc 10
hours each month.
Fine, put in a second hard drive ($150), and set up your system on it.
Run their hard drive 10 hours at the begining of the month, then
disconnect theirs and connect yours. How woulod they know or complain.
That'd work. Of course, the question is how far someone is
willing to go to get what amounts to a $500 PC.
* * * * *
And still another followup from John E. Bartley, III ]John_Bartley@orb.uscourts.gov]
concerning his report of lost data when running Diskeeper:
A search in DejaNews on
"Diskkeeper" found four other problem reports in the first
hundred of 1,343 hits. Extrapolate that out, and perhaps you may
conclude there may be something to consider:
--
Diskkeeper Disadvantages & NT Server
Kernel crash
Author: Fred Zimmerman
<fredz@silversoftware.com>
Date: 1999/01/27
Forum: microsoft.public.windowsnt
<snip>
In fact I downloaded the Diskkeeper 4.0
trial on my PC, and a week later got a Blue screen, and kernel dump. It
took 8 re-boots and several checkdisks to get back to NT Server desktop.
On one re-boot, I saw a message pointing to a corrupt NTOSKRNL file.
Could Diskkeeper have caused this? Should I buy, or avoid Diskkeeper 4.0
for my NT Server 4.0 PC?
Thanks,
Fredz@silversoftware.com
--
Re: Diskkeeper Disadvantages & NT Server
Kernel crash
Author: L.Charny <charny@mediaone.net>
Date: 1999/01/27
Forum: microsoft.public.windowsnt.misc
I suspect that I have a similar problem - a
few days after I installed the Diskkeeper 4.0 in a scheduled mode, my NT
stopped booting, instead displaying the blue death screen at boot. Could
it be that Diskkepper corrupts the NTFS partition?
L.Charny
<snip>
--
Re: DiskKeeper on NT
Author: ken kriesel
<kkriesel@psl.wisc.edu>
Date: 1999/01/12
Forum: comp.os.ms-windows.nt.setup.misc
Make sure you have a current Emergency
Repair Disk, before attempting pagefile defragmentation. I evaluated
Diskeeper 4 on an NTWS4.0sp3 system, and it became unusable and
unbootable when the pagefile defragmentation finally succeeded. Only the
ERD saved me from a full restore from backups. I've subsequently
retreated to Diskeeper V3. V4 on another system has been configured to
never do pagefile defragmentation, as it did resolve some bugs present
in V3 that prevented some partitions from being defragmented at all.
Overall, V3.0 has been pretty reliable on
over 25 systems.
Ken
kkriesel@psl.wisc.edu
<snip>
--
Re: DiskKeeper on NT
Author: Miroslaw Dudek
<m_dudek@modex-fc.com.pl>
Date: 1999/01/05
Forum: comp.os.ms-windows.nt.admin.misc
<snip>
Hello, for me it is not 100% safe as after
some defragmentations of my sever startup drive (2 mirrored 4,5 GB ATAPI
IBM HDDs) there were some errors detected at the system boot. System has
fixed them, rebooted and started working properly (for 1 week now). I'm
not sure if it was Diskeeper to cause these problems, but I have never
ever before encounterd them. The server is not overloaded with work (10
W98 users only, separete SCSI drive for their files and apps) so it is
unknown for me what else (except Diskeeper) could cause such problems.
It happened only once but I will watch for any errors like this in the
future. If you want I may let you know. I can also send you a log that
CHKDSK has created after the errors.
Best reg.,
M.Dudek
m_dudek@modex-fc.com.pl
Okay, the first guy runs it for a week and then has a
problem which may or may not be caused by Diskeeper. He asks "Could
Diskkeeper have caused this? Should I buy, or avoid Diskkeeper 4.0 for my
NT Server 4.0 PC?"
The second guy "suspects" that he may have a
similar problem. He says "a few days
after I installed the Diskkeeper 4.0 [...] Could it be that Diskkepper
corrupts the NTFS partition?"
The third guy reports a known problem that is not caused by
Diskeeper at all, but by an acknowledged bug in NT's chkdsk.
The fourth guy says, "I'm not sure if it was Diskeeper
to cause these problems [...]"
So of the four you quoted, three aren't sure that Diskeeper
caused the problem, and the fourth is reporting a known bug in NT. From
these messages, no one could reasonably attribute the problem to
Diskeeper, or indeed even finger it as the likely cause. This is what is
called anecdotal evidence, which is no evidence at all.
We have no idea what hardware configuration these people
were running and whether their systems were fully compliant with the
Windows NT HCL. We don't know what other software they were running, or
what their administrative abilities are. Before anyone blames a software
or hardware product for causing a problem, that problem should be
reproducible under controlled circumstances or, if not reproducible, it
should at the very least be reported in essentially identical form by many
people who are all running on HCL compliant hardware. I've been running NT
for a lot of years, and many of the problems I've seen others have have
been solely due to running with non-HCL compliant hardware.
Again, I can only say that my own experiences with
Diskeeper have been uniformly good, both on my own systems and on systems
that belong to clients and former employers. I've never seen a Diskeeper
bug that would cause data loss or corruption, nor have I ever been
presented with any credible evidence that such a bug exists.
* * * * *
In conjunction with work on the books, we're going to be producing many
more special reports on various hardware and software products. The first
of these is now up. It covers the Maxtor
91000D8 DiamondMax Plus 10 GB Ultra-ATA disk drive. There'll be a lot
more to come, and the form and layout isn't necessarily final, so we'd
appreciate any feedback you care to provide.
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Friday,
February 12, 1999
Not much mail the last couple of days. Usually I get six or eight
messages related to this web site even on a slow day, and perhaps 15 or 20
on an average day. I doubt I've had even half a dozen in the last two days
combined. I guess I haven't said anything outrageous enough to prompt
people to write.
And speaking of prompting people to write, I need some help. I've been
working with these Maxtor 91000D8 DiamondMax Plus 2500 10 GB disk drives,
and I've run into a problem with running them in DMA mode. It's not the
drives' fault, nor is it the motherboard (an EPoX EP-BXT). What I've run
into is the 8 GB limit, but only when I attempt to use a bus master (DMA)
driver. The BIOS supports extended INT13, and the system recognizes the
drives as being 10 GB at boot time. The drives show their full capacity in
Windows NT as long as I'm using the default IDE drivers.
The first thing I tried to enable bus mastering was running the Dmacheck.exe
program supplied with Windows NT 4. I enabled DMA detection and restarted
the system. When I ran Dmacheck again, it told me that DMA was not in use
on either channel. That's odd, because I know both the motherboard and the
drives support UDMA. So I decided to install the NT4 DMA driver that was
supplied on the CD-ROM with the motherboard. It's the Intel PIIX Bus
Master IDE Controller driver, and it has no version number or other
identifier. Just its name.
I installed it, restarted the system again, and fired up Dmacheck. This
time, it reported "No IDE/ATAPI devices detected" for both
channels. Okay, that's odd, but the system was running fine and I could
access both the hard drive on the primary and the CD-ROM drive on the
secondary. I ran the ZD WinBench tests, and they showed that DMA was
enabled and working. I wanted to test Windows NT Server 4.0 software
mirroring. It wasn't until I installed a second drive--rejumpering the
CD-ROM as Slave and adding the second hard drive as Master on the
secondary channel--that I noticed something strange. When I fired up Disk
Administrator, the display was screwed up.
I'd partitioned the first drive (under the standard IDE driver) to a
1,028 MB primary partition formated NTFS as the C: volume and a 8,511 MB
extended partition, all of which was allocated to a logical E: volume,
also formatted NTFS. The total 9,539 MB represents the full 10 GB capacity
of the Maxtor drive, because NT is using binary megabytes and Maxtor
decimal megabytes. But when I installed the DMA driver and then the second
hard disk, Windows NT reported both drives as having total space of 8,056
MB rather than 9,539 MB. The first drive was showing 8,056 total capacity,
but its bar showed a 1,028 MB C: volume and an 8,511 MB E: volume, the bar
for which was chopped off by the right border of the Disk Administrator
window. Removing the DMA driver and re-installing the default IDE driver
returns the display to showing both drives as 8,539 MB.
So the problem is clearly the bus mastering driver, but I can't find a
later version that will support drives larger than 8. I've been all over
the Intel site, the Microsoft site, and the EPoX site. Does anyone know
where I can find a Windows NT 4 bus mastering IDE driver that supports
drives larger than 8 GB? I even tried installing the original Intel PIIX
Bus Master IDE Controller driver and then reapplying SP4, hoping that
Microsoft had an updated version. No joy. I'm afraid to try to use more
than 8,056 MB under DMA because it may "wrap" or something and
destroy data. If worse comes to worst, I could install the DMA driver and
just use the drive as an 8,065 MB drive instead of a 9,539 MB drive. It'd
be worth it for the dramatically increased performance that DMA yields.
But I'd like to have both the speed and the full capacity. Any ideas?
* * * * *
And, as long as I'm asking for help...
I use FrontPage 98 to maintain my web site, and I've run into a couple
of issues I'd like to fix, but I can't figure out how to do it:
- My existing web has a couple hundred pages, and I'd like to go back
retroactively to add HTTP-EQUIV system variable meta text to the
header of each page. Obviously, I can do so by calling up each page
individually, displaying the Page Properties dialog, clicking the
Custom tab, and adding the system variable manually. But is there any
way I can define that information once and have FrontPage 98
automatically add it to every page? It would also be useful to be able
to update the meta text globally when I change it.
- I'd like to password protect a page and its children (or an entire
separate web, if that's what it takes and if I can join that separate
web to my main web). I've found the registration template that allows
users to create their own accounts on the fly, but what I'm interested
in doing is defining the account and password myself and then mailing
the account information to the user. Obviously, I need to have some
sort of account database residing on the remote server where my web is
hosted. Can I do this simply by placing the account registration page
in a hidden folder, or is there a better way?
- FrontPage Editor line spacing is driving me nuts. I'd like to be
able to control the spacing before and after, similar to what you can
do in Paragraph Properties in Word. I know this must be possible,
because choosing different paragraph styles in FP Editor assigns
different line spacings. But, for example, if I choose Normal, I get
extra space after each paragraph, while if I choose Bulleted, I get
simple single spacing. I've search all over and can't find a way to
change this. Paragraph Properties in FP Editor has no option for it.
I've even tried using the FP Theme Editor without any luck. Short of
going in and hand-modifying the HTML, is there any way to change this
behavior?
* * * * *
And now I'm starting to get feedback from readers about the the Maxtor
DiamondMax Plus review. I have a Reader Feedback section at the bottom
of my review template, so the messages and my responses obviously go
there. The question is, do they also go here. I think for now at least,
I'll post them in both places. I want to avoid have a Dungeons and Dragons
maze like Pournelle's. There's too much chance of people missing good
stuff that way. Doing it this way means the same material ends up more
than one place, but that's probably a small price to pay for the benefits.
Some tells me I'm going to have to go to a separate mail page eventually.
This from Robert Morgan [robert@morgan.pair.com]:
I have the same drive and I'm very pleased
with its capacity, performance, and bang for the buck. I ran a few
Winbench 99 tests for comparison with your numbers. I made no effort to
make sure nothing else was running, so these numbers are likely somewhat
lower than absolutely possible.
System: AMD K6-2, 333mhz, Asus P5A m/b, 64
megs 100mhz ram, Asus 3400TNT video, Creative Live!, Siig Fast SCSI,
3Com Etherlink XL 10m/b, 3Com Fast Etherlink XL 100m/b, USRobotics
Sportster 56000 fax, Maxtor 91000D8, Toshiba XM-6201TA SCSI cdrom, HP
CD-Writer+ 7200i, Hitachi GD-2500 DVD (One vacant slot awaiting a
Hollywood Plus DVD decoder). Windows 98 (4.10.1998). DMA enabled on the
Maxtor.
- CPU Utilization: 7.73%
- HE Disk Winmark: 7270
- -AVS: 4420
- -FP: 31300
- -MS: 7500
- -PS: 6710
- -PR: 6000
- -SF: 7150
- -VC: 8640
All those numbers look pretty reasonable, given your ad hoc
environment and the fact that you're using an AMD K6-2/333 versus the
Pentium II/450 used in my testing.
And this follow-up from Robert Morgan [robert@morgan.pair.com],
which he sent before he received my first response:
I looked again at my system specs compared
to yours, and it occurred to me that in comparison, my weakest link is
the cpu. So I checked prices, and in Canadian funds, your P2 450 ($C
865) is $735 more than my little AMD. That $735 difference completely
pays for my memory, DVD player, Hollywood Plus DVD decoder card, and
Creative Live sound card, with $100 left over!
So I think I'll hold off on the P2 450. AMD
chopped prices again this week in response to Intel's prices cuts on the
Celeron; when my local supplier updates his prices next Wednesday I may
upgrade to a K6-2 400 for about $C 200.
Yep, there's no doubt that the Pentium II/450 doesn't offer
much bang for the buck relative to other processor choices. If you had a
Slot 1 board, you could get most of the performance of that CPU by
installing a Celeron for under a hundred US$, particularly if you get one
of the overclockable ones. In Socket 7, the AMD K6-2 currently offers
pretty good bang for the buck. You might want to wait a bit longer,
though. The K6-III (Sharptooth) should be available shortly, and will be a
better processor than the K6-2.
* * * * *
This from Alberto S. Lopez [Alberto_Lopez@notes.toyota.com]:
Good Morning!
Great Web Site! I found your site from Jerry
Pournelle's site. It has been a great source of information for me. Many
thanks for taking the time and effort to put up such a valuable resource
on the Internet.
I have a question:
I recently built a PC from the ground up
with spare parts that I had lying around the office. I am by no means an
expert, as this is only the 2nd PC that I have built from scratch.
It worked for a couple of days, and now
recently, will not boot. It powers up, starts to do the memory check and
STOPS. It places an "underscore" character on one of the
numbers that display 32768 (32MB of RAM) and sits there. It does not
display keyboard or pointing device found, will not acknowledge the
floppy or Hard Drives... Nothing,
I swapped out the memory and the 32MB of EDO
RAM it has now are BRAND NEW. Would you have ANY IDEA what to diagnose
now? I mean, I'm getting no error messages about failing hard drives or
anything of the sort...
The machine simply will not boot past the
MEMORY COUNT. I'm hoping that there is SOMETHING SPECIFIC that I can
look at.
Any help that you can send my way would be
greatly appreciated,
Thanks for the kind words. My first thought, as yours,
would be that you had a defective memory module. Since the system behaves
the same way with different memory, the next thing to check is the cables.
First, obviously, make sure that all cables are connected to the right
things and that they're oriented properly--pin 1 to pin 1.
If all the cables are connected properly, the next thing
I'd suspect is a bad cable. I recently had a system intermittently exhibit
exactly this behavior. I eventually tracked the problem down to a bad
floppy cable. It had been folded too tightly, although it didn't look
crimped, and apparently at least one of the wires had broken. Moving the
cable around while working on the PC would make or break contact, so the
PC would sometimes boot and sometimes not. Replacing the floppy cable made
the problem go away.
Another possibility is that the motherboard may be
defective or its CMOS settings wrong. Before you assume the motherboard is
bad, make sure to try clearing CMOS to default. There's probably a
motherboard jumper that you can set to clear CMOS. If not, you can remove
the battery to clear CMOS.
The last thing that immediately comes to mind is that you
may have a failing power supply. If anyone else has any other ideas, they
can mail you directly. Good luck.
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Saturday,
February 13, 1999
Thanks to everyone who sent suggestions about my FrontPage questions.
I've included several representative ones below. Several of those I didn't
publish pointed out that FrontPage is a poor tool, and that I could do
everything I wanted by switching to HotMetal and hand-coding HTML, writing
CGI scripts, and so on. I'm sure they're right, but the problem is that I
don't know how to code HTML or write CGI scripts, and I don't have the
time to learn. The rule around here is that if FrontPage won't do it, it
ain't gonna get done.
What I'm trying to do is focus on the results rather than the process.
I don't have the time or the inclination to learn much about the process
of creating web sites and pages. I just want an easy user-oriented tool
that will let me do what I want to do. Perhaps FrontPage 2000 will be a
step in that direction. Or perhaps I'm being unfair to FP98. I haven't
really made any effort to learn to use it. There are still whole broad
functional areas of FP98, Cascading Style Sheets for example, that I know
are there but have no idea how to use. The point is, I want the program to
do all the heavy lifting for me. If I have to install a gig of RAM or SMP
to run that program, fine. But I want to concentrate on writing content
rather than the mechanics of creating and maintaining pages and the site.
I guess it'd make sense to get a good FrontPage book and read it, but I
don't really have time to do even that.
* * * * *
This from Robert Morgan [robert@morgan.pair.com]:
Well, I thought the answer to at least your first problem was easy,
especially in FP 2000. I tried a find and replace. There's a radio
button to select either search all pages or current page, default to
current page. I clicked all pages, and <both> buttons stayed on.
Not a good sign, and sure enough, it never did anything except search
the current page.
Then I looked at the Tools menu, where there's a choice called
Macros, which I tried. That fired up the Office 2000 installer, which
said it couldn't find the install cd. So I gave up.
What I'd personally do is just write a perl script that goes through
all your .html files and does a text grep and replace.
As far as protecting parts of your site, I think you'll find it to be
server specific. Apache lets you put a config file in each subdirectory,
which among other things lets you define users or groups of users who
have access.
Not to rehash an old subject, but, I'd start to think seriously about
making your site database-driven. NT IIS + SQL Server is a good
solution, but I'm also very happy with Sybase's SQL Anywhere, with its
Dynamo software for creating html on the fly.
I blush to admit that I hadn't thought about using the
FrontPage global search and replace. So I went out and did a global search
for the string "<meta name="Microsoft Border"
content="b">" which should appear on every page.
FrontPage searched all 146 of my HTML pages, but I got zero hits, so
apparently the global search and replace works only for the body text, and
not for HTML tags. Just to confirm that global search really worked, I
just saved this page and re-did the search. Sure enough, I got one hit for
this page.
As far as PERL, that'd be a good suggestion, except that I
don't know how to write PERL scripts and don't have the time to learn.
You're probably right that I'll eventually find that
protecting parts of my site is server specific, but there's no reason why
it should be. The FrontPage Extensions already support a validation
subroutine and password protected login, so I'm going to try wangling that
into doing what I want. As Pournelle says frequently, it's only me,
and I simply don't have time to do anything except things that my existing
tools will allow me to do easily. If they won't do it, it's not going to
get done. I wish I had time to learn a lot of new things, but I don't.
You're not the only person who's suggested making the site
database-driven. I haven't done so (and probably won't) for two reasons.
First, the "new thing" problem. Second, and more important, I
think I'm correct in believing that making a site database-driven
eliminates having the content indexed by search engines. I want my
material to be searchable on AltaVista, Northern Light, HotBot, etc., so I
wouldn't want to do anything that isolates it from those search engines.
* * * * *
This from Rick Boatright [boatright@vocshop.com]:
Use Multi edit to do global changes. You can
do a global multi-file find and replace including subdirectories. Good
stuff VERY VERY reccomended.
Thanks. I may give that a try. I think I even have a copy
of MultiEdit floating around here somewhere.
* * * * *
This from Bo Leuf:
You ask...
>>> FrontPage Editor line spacing is driving me nuts.
I'd like to be able to control the spacing before and after, similar to
what you can do in Paragraph Properties in Word. I know this must be
possible, because choosing different paragraph styles in FP Editor
assigns different line spacings. But, for example, if I choose Normal, I
get extra space after each paragraph, while if I choose Bulleted, I get
simple single spacing. I've search all over and can't find a way to
change this. Paragraph Properties in FP Editor has no option for it.
I've even tried using the FP Theme Editor without any luck. Short of
going in and hand-modifying the HTML, is there any way to change this
behavior?<<<
Strictly speaking, there ain't no such
creature as html line-spacing adjustment. Each browser may define its
own interpretation of how to render any spacings between lines and, more
to the point, between different paragraph tags. And they do so,
_differently_. Since e.g. Frontpage tricks the user by applying a
wordprocessor layout interface on top of the html editor, the author is
tempted to control the page layout in ways that the underlying html
simply doesn't support. In other words, even if you achieve a desired
layout effect, there is a risk it will only display in... Frontpage.
Newer html (and XML/XSL) may allow greater layout positional control,
but this will only work in some browsers, and not all that reliably.
There are various ways to "force"
something other than browser default. One minor (and generally workable
and non-intrusive) one that I have employed to achieve more spacing in
say bulleted lists is to end each item with "<BR>." --
the BR gives a minimum line space, the "." ensures that the
line will in fact render (empty lines will be ignored in some browsers).
" " could conceivably work too, but this is not
guaranteed to always force a rendered line.
Commonly, other web authors often go to
invisible gifs (1x1, possibly size-redefined to other pixel extents) to
acheive general layout tweaking, e.g. indents, interparagraph spacing,
etc. This of course fails if for some reason image rendering is turned
off (or fails), resulting in large [image] blocks that mess up the
layout.
Bo Leuf <bo@leuf.com>
Leuf fc3 Consultancy
http://www.leuf.com/
I understand that HTML isn't Word, and that the formatting
available with it is much less powerful. And I also understand that
rendering is browser specific. I guess what I'd like to see is FrontPage
doing the kind of things you mention, but doing so behind the scene. The
last thing I want is to hand-edit HTML code. I don't particularly care
exactly how my pages render, so long as FrontPage and the browser do
"reasonable" things. I guess what I was objecting to was that
FrontPage does offer the option for a user to do things that FrontPage
itself can do.
For example, for the following bulleted list, I entered the
text "Bullet item 1", set the style to "Bulleted
list", and then presssed Enter. Front Page inserted a new line with a
bullet. It appears on screen as single spaced. I typed the second bullet
item, pressed Enter, and typed the third. On my screen, at least, I end up
with three bullet items with minimal line space.
- Bullet item 1
- Bullet item 2
- Bullet item 3
For the following bulleted list, I typed "Bullet item
1" and pressed Enter twice, "Bullet item 2" followed by
Enter twice, then "Bullet Item 3" followed by Enter twice. I
then applied the "Bulleted list" style individually to each of
the three lines. I then put the cursor on the "extra" line
between items and pressed Delete. On my screen, at least, I end up with
three bullet items with double-spaced lines.
Looking at the HTML source, the only difference is that
each line of the first group is formatted as <li>text</li>
while each member of the second is formatted
<ul><li>text</li></ul>. Now, I don't know what
<ul> or <li> is, but it'd be nice if I could choose the
"effect" and have FP98 insert the appropriate codes, instead of
it forcing me to do weird things or cut-and-paste from another document.
* * * * *
This followup from Robert Morgan [robert@morgan.pair.com]:
Frontpage 97 doesn't search html, only your
body text. FP2000's search offers to search and replace in html, but
there's a bug I mentioned last letter that prevented me from doing a
global search.
This was the second time I'd suggested going
to a database-backed web site, and your answer was the same both times:
you want your site to be fully indexed by Altavista and others. The
first time I didn't challenge the statement, but I'm going to now!
People or robots browsing your site see only
the html pages your server sends. The fact that the pages come from a
file system or are generated out of a database is invisible. The
decision to make your site indexable by robot is a design issue, not a
file system vs. database decision.
A robot indexes your site from a starting
web page, then recursively following all the links from that point.
However, it can't follow forms that return pages based on the data
passed to the form. Also, if one page contains data that changes
dynamically (for example, the current day's daynotes), the indexing
fails because the robot won't return to research your page, and anyway,
the text it found won't be there when someone searches for it.
So, if you design your site such that the
pages don't dynamically change, and don't rely on forms passing data,
then the robot will faithfully index the site.
Having said that, a common use of a
db-driven site is to do just that: dynamic pages that change based on
the time of day or the results of a form.
Equally, the db-driven site can create
static pages, like 0208RTDN.html and 0201RTDN.html. The benefit is that
the structure of all those pages is defined only once. Global changes
are trivial. Automating your daynotes and reader email, while definitely
a non-trivial task, needs only to be done once.
But you're right: it is a new thing to
learn, and I think your readership would prefer that you spend your time
writing content than programming a web site.
Thanks for making that clear, and for understanding my
position. I used to have a boss who was fond of saying, "we can do
anything, but we can't do everything" and that's the case here. If I
had the time and desire to learn about HTML, scripting, etc. I'm sure I
could do it, but I work pretty much seven days a week as it is. So I have
to prioritize, and (unfortunately, some will say) learning more about
these things is just too low on my priority list to ever get done.
I appreciate you explaining the dynamic versus static
issue, and I promise I'll never club you with that dead fish ever again. I
knew about the Robots.txt issue, but I hadn't thought through the idea of
"static" dynamically-generated pages. Now if only the FrontPage
client and the FrontPage Server extensions would do that for me
automatically...
And I do intend to keep focusing on content. Much as I
enjoy playing around with the mechanics of creating, maintaining, and
publishing pages (and I do enjoy it), I enjoy the process of researching
things and creating new content much more.
* * * * *
And regarding my two list versions, Bo Leuf [bo@leuf.com]
says:
I understand that HTML isn't Word, and that the formatting
available with it is much less powerful. And I also understand that
rendering is browser specific.
Still, the expectations implied by
WYSIWYG-editing can be confusing. Your bullet examples render as
1˝-line and 2-line spacing in Opera. Other browsers may do it
differently. At bottom, you are trying to do visual layout using logical
content markup, with uncertain results.
Looking at the HTML source, the only difference is that each line
of the first group is formatted as <li>text</li> while each
member of the second is formatted
<ul><li>text</li></ul>. Now, I don't know what
<ul> or <li> is, but it'd be nice if I could choose the
"effect" and have FP98 insert the appropriate codes, instead
of it forcing me to do weird things or cut-and-paste from another
document.
In this case "ul" specifies
unordered list, i.e. the browser would add bullets to the items. For
ordered lists, the block tag would be "ol", which would cause
the browser to start a numbered item list when rendering. Anyway, in
content markup terms, the first example has all the items as being part
of the same list, the second specifies 3 separate lists, each with only
one item. The extra spacing in the second example is the browser's way
to indicate this "increased logical distance", but it could
equally well be rendered in another (future?) browser with a short
horisontal line, or anything else that qualifies as a list separator.
Were the examples parsed by e.g. a blind
person's browser, I imagine that the first list would be read something
like:
<unordered list>, <item>text1,
<item>text2, <item>text3, <end of list>
The second would be read as:
<unordered list>, <item>text1,
<end of list>
<unordered list>, <item>text2,
<end of list>
<unordered list>, <item>text3,
<end of list>
This would also apply to any automated text
indexing or content mining applied to the page, which would see the
second list as 3 (unrelated) lists.
Thanks for explaining how the lists work. As I've said, I
know nothing about HTML. I just want to use it indirectly via FP to
generate pages that kind of look like what I want them to....
* * * * *
While working with the Maxtor DiamondMax Plus 2500 drives, I wondered
what kind of performance I'd get running two of them using Windows NT
Server 4.0 native software-based RAID1 mirroring. So I ran the tests. The
results are now up as Windows NT
Server Disk Mirroring Performance.
* * * * *
This from Mendel Leo Cooper [thegrendel@theriver.com]:
I saw your 'cookies' article on Jerry
Pournelle's site. It seems to be a reasonably balanced analysis on the
uses and dangers of those infernal goodies.
Might I point out that there has long been
an effective and easy fix for the problem... if you are running Netscape
on a UNIX (or Linux) machine? In the .netscape directory, add the
following symbolic link:
ln -s /dev/null ~/.netscape/cookies
What this does, of course, is to redirect
all persistent cookies into the famous /dev/null black hole. Session
cookies are still kept in memory, so "legitimate" cookies can
still be used for keeping track of a shopping basket, for example.
For that matter, even DOS/Windows users can
periodically examine and/or expunge cookie files with a file manager, or
using DOS commands. The problem stems from the unfortunate fact that
most Windows users' knowledge of their computers is limited to making
menu selections with a mouse and "launching" apps. Perhaps
this category of users should more productively use the time and energy
spent howling and complaining in educating themselves.
Thanks for the kind words. As it happens, I'm running
Netscape under Windows NT, but I can accomplish pretty much the same thing
you're describing simply by making the cookie file read-only.
* * * * *
Late Afternoon:
I've spent most of today working with the Promise FASTtrak IDE RAID
Controller. I got started on the wrong foot by not reading the manual
first, and that cost me a couple of hours. But I went back to square one,
and am still having problems getting the the system to boot from the
FASTtrak mirror set. I may simply be overlooking something simple, so I'm
going to forward my current results to Promise for their comments before I
publish something that may be unfair to them. Presumably, I'll not receive
a response until at least Monday, so I'll put that review on hold until
then. |
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Sunday,
February 14, 1999
I'm not feeling too great this morning. It's probably due to this
typical North Carolina weather. Friday afternoon, the temperature reached
a high of about 75F (24C). Yesterday evening, the wind chill was at 6F
(-14C), with snow predicted. The snow didn't show up, but the temperature
this morning was 25F (-4C) with wind chill near 0F (-18C). That's North
Carolina. Swimming weather one day, and ice skating weather the next,
literally.
* * * * *
There's a lot of talk over on Jerry
Pournelle's site about changing page names. Jerry maintains weekly
View and Mail pages, which he updates daily. People are asking him to keep
the file names constant for the current View and Mail pages so that they
can bookmark them. I'd never thought of that. Duh. I feel particularly bad
because I'm the one who suggested Jerry's current scheme. He has a
"View Home" page that has a link to the Current View page, e.g.
View35.html. Same thing for Mail. So, although readers can bookmark the
View and Mail home pages, they can't bookmark the current View and Mail
pages. Well, they can, but then they have to change their bookmarks every
week.
That problem is easy enough to solve. All I need to do on my own site
is keep creating weekly documents as I have been doing. Each time I update
the current Daynotes file, I'll simply also save it as thisweek.html. I'll
have two identical copies on the disk and the web server, but who cares?
Then, when the week changes, I'll simply copy the current week's Daynotes
page to lastweek.html. So, if you want to bookmark this page, just set
bookmarks for thisweek.html and lastweek.html
and you'll never have to come through the home page again.
* * * * *
Last evening after dinner, Barbara and I decided to pull the two unused
hard disks out of sherlock. Sherlock boots NT from a 6.4
GB IBM ATA drive, but also had two Western Digital 4.3 GB IDE drives
installed. I put them there back last summer when I was writing the MCSE
training courses for DigitalThink,
because I needed a three-disk machine for screen shots of Windows NT
Server mirroring, striping, and striping with parity. Since I finished
writing that course, they've just been sitting there not doing much of
anything.
What motivated me to pull them was actually two things. First, I needed
a decent boot drive for the test-bed system, and a 4.3 GB IDE seemed
ideal. Second, there was so much dust in sherlock that it was
literally coming out around the edges of the drive bezels. The final straw
was when I ejected the CD in the drive and watched dust dinosaurs falling
off the bottom of the CD tray. So, we decided now was as good a time as
any to pop the lid, pull the drives, and clean things up.
Sherlock is a Dell XPSM200s mini-tower box. Incidentally, did
you know that "tower" was once claimed as a trademark? I believe
it was NCR. Whoever it was produced a machine they called "The
Tower." This has to be about fifteen years ago. Back then, if you
wanted a vertical PC, you stood your desktop on its side. But then someone
started making vertical cases, and PC manufacturers started advertising
"tower" and "mini-tower" systems. Whoever it was that
claimed the trademark tried to stop PC vendors from using the term. I'm
not sure if the company couldn't enforce its trademark, if it was deemed
invalid, or what, but obviously everyone now uses the term generically.
Reminds me of the company that claims a trade-mark on the term
"ni-cad" and periodically sends letters to magazines to tell
them that they're misusing a trademark as a generic term. I'm pretty sure
my 1910 edition of Vinal's book on storage batteries uses that term, but I
may be misremembering.
I can tell I'm tired when I start rambling like that. I installed NT at
least a dozen times yesterday, tore cases down, replaced drives
repeatedly, etc. etc. That from about 9:00 Saturday morning through 8:00
Saturday night. I think I'll take the rest of this week off.
* * * * *
This from David Karlins [dkarlins@aol.com],
a FrontPage expert and a fellow member of the Computer
Book Publishing mailing list:
See if this helps:
1. I can't figure out a shortcut for this.
Several people have suggested using an editor that does
multi-file search and replace, which seems a reasonable solution.
2. Select Tools, Permissions in the FP 98
Explorer - I don't have the program accessible right now but you'll find
a dialog box in which you build a database of registered users and their
passwords.
That'll do it. Thanks. You're the first person to mention
that. I couldn't believe I hadn't seen that option until I went and
looked. It's greyed out on my local copy of the web. I loaded another root
web that happens to be local, and FP fired up its local stub server. Sure
enough, with that web loaded and the stub server running, I was able to
assign permissions.
3. Select the text, choose Format, Paragraph
and click on the Style button in the dialog box. Click on the Text tab
in the dialog box and change text height.
That does it, too, thanks. I had actually looked at that,
but avoided using it because I was under the impression that it meant FP
would be using style sheets, which I had the impression were a Bad Thing.
Is that true?
Feel free to post your questions at the FrontPage
Forum at www.ppinet.com.`
Will do. Thanks.
* * * * *
And this from Clas Kristiansson [Attle@mbox300.swipnet.se],
which I received as an email message with a Word attachment. Mr.
Kristiansson's letter follows the introductory paragraph. Despite his
disclaimer, he writes far better English than do many I know who grew up
speaking that language:
I read on your homepage Friday 12 about some
problems you had. I hope that this letter can shed some light. I wrote
it in Word as English is not my native language so I desperately needed
the spell and grammar check.
Dear Sir
Through the pages of Bo Leuf, I came in
contact with your site and became aware of the various problems that you
reported on Friday, February 12. Though English is not my native language,
I hope that I can shed some light upon your problems and that if my
"abuse of language" makes it totally incomprehensible, I hope
you will write back and ask me to explain further.
- I have not seen this type of software
myself but I have heard about something called
"INeverMETAMan", I do have it somewhere but the file is 4 M
and my modem is quite slow (19). Should get around one day to buy a
new one but I do most of my surfing from work.
I am not even sure that it will help you but it might be worth looking
at.
- This is a trickier thing to do.
I was not sure how you wanted the thing to work so I give you a couple
of solutions. Hope anyone will do.
The easiest way is to create a sort of "entry"-page that
leads you to the other pages. This page will have a file-name that
also works as a code word. It has to be done in Java-script. I don’t
have this code ready but if this is what you want I can spend an hour
or so writing it.
The script opens up a messagebox on screen where you type your
password and then opens a file that is named with the corresponding
word. So if your "secret word" is "Nylle", you
must have a file named "Nylle.htm" on your site.
This means that every user has the same password. If you want a
different password, this has to be done upon your webserver. I shall
not dig deep into this (unless you want me to). But if you have an
NT-based webserver it should be done by using ASP (Active Server
Pages) connected to an Access database (containing users names and
password).
In other cases (Unix webservers or even Mac webserver) this has to be
done by CGI. I don’t have a clue how to write CGI-programs (I wish I
did). Only that it has to be written in Pearl or C++. Some ISPs has
these programs on their servers.
- I almost said "Not here too" when
I read your column. I spend weeks to explain this to my student. IMHO
W3 goofed when they developed HTML. And their biggest mistake was
mixing layout with contents.
HTML should be a tool for telling the content of a document. Any
layout should be put in a CSS. In other words:
In HTML we tell what is headline, paragraph, listing and so on.
In CSS we tell what headline, paragraph, listing will look like.
The extra linefeed that comes with the <P> is not contained
within HTML. It is only the way the browsers interpret it. (Well
frankly… This linefeed is a standard today).
To overcome this I try to bring in the traditional rules of typography
into HTML. And this is also what I teach my students. I explicit
forbid them to use the <P>-tag. (Except as a container of the
full document)
New paragraph should showed in a document by using <BR>
. Then you will get the indent that is standard, at least
here in Sweden. Of course this indent should never be used in the
first paragraph after a headline.
I enclose a small HTML-file showing how it can be done in HTML 3.2
(where layout is a part of HTML) and I have used FrontPage Express to
write it.
And BTW... is reached in FrontPage by using Ctrl/Shift –
Space. <BR> is reached by using Shift/Return.
Of course there are hundred things that could be said about proper
typography on the web and this has only scratched the surface. But I hope
this covered a few of your problems. I could of course advised you to stop
using FrontPage but I presume you like it. Frankly I cannot understand
why.
If you are curious how to layout on the web
well Dreamweaver has a trial version. (at www.macromedia.com).
It is not in everyones taste but it suits my
purposes of doing readable layout. (Anyone can do fancy layout – I want
the layout to improve the readability).
Just a quote (in translation) from one of my
favorite books upon Typography (Bokstaven, ordet, texten by Christer
Hellmark)
"The typographic constrains of
Internet is not dictated by the care of the reader. Only a technology nerd
could be satisfied with seven different sizes - not more, that the text
reaches across the full screen and that it is set with an undefined
typeface, not controlled a designer or someone else with knowledge in
readability, but by the receiver himself."
Tough words, but IMHO quite true.
Hope this was of some help
Best wishes
Clas Kristiansson
Thanks for taking the time to respond in detail, and, yes,
it was helpful. When it comes to web page layout, I'm a novice. Worse
still, I'm a novice who does not have the time or the inclination to learn
the intricacies of the process. When I started this web site, I decided to
focus first on content, second on readability, and third on fast download
speed. The first means I don't have much time to spend worrying about much
else. The second means I decided to stick pretty much with standard fonts
(99% of what I write uses the "(default font)"). The third means
I avoid graphics and fancy formatting as much as possible.
I'm not sure that I agree with the quote you provided.
Without minimizing the importance of typography and layout to readability,
that quote sounds rather arrogant. Seven sizes should be more than enough
for anyone, particularly because those sizes are relative rather than
fixed. Regarding line widths, any web page designer who cares to can
certainly produce pages in multi-column formats, or indeed simply limit
the width of the text column, as Bo Leuf does. As far as the undefined
typeface issue, surely the reader is ultimately the best judge of
readability from his own perspective? So perhaps I am a "technology
nerd", although as it happens I do have some experience in
typesetting going back to the true Linotype days.
But I agree that HTML is a poor tool, and you may well be
right that FrontPage is also a poor tool. I use FrontPage not because I
like it but because it is what I know. When I started working on my web
site, I asked the opinion of several people who were much more experienced
than I. Without exception, they suggested that I use FrontPage. Many of
them did not use FrontPage themselves, so what they were suggesting was
what they perceived as the best tool for me given my own circumstances,
rather than the "best" tool in any absolute sense. But for all
its deficiencies, FrontPage does allow me to get pages created and content
published to my web site without spending much time thinking about the
underlying technologies.
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